Security is our top priority. All transactions are protected using modern SSL encryption methods, which guarantees the security of transmitted data. Client funds are stored on cold wallets that are not connected to the Internet, which eliminates the possibility of cyberattacks. We have also implemented a two-factor authentication (2FA) system to protect accounts.

We support over 50 different currency pairs, including popular cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many more. The full list of available cryptocurrencies is regularly updated on the exchange page to meet the needs of our users and follow market trends.

All personal user data is encrypted and stored in secure databases. We also conduct regular security audits and follow all international data protection standards such as GDPR.

Transactions usually take between 2 and 10 minutes to process, depending on the network of the selected cryptocurrency. However, during periods of high network load, this time may increase. In case of delays, you can always contact our support team, which will promptly resolve any issues that may arise.

There are minimum and maximum exchange limits for each cryptocurrency. These limits depend on current market conditions and our platform's internal policies. On the exchange page, you can see the current limits before you start a transaction. If you plan to exchange an amount exceeding the maximum limit, please contact us for approval.

If your transaction hangs, make sure it is not in the process of being validated on the blockchain. In case of rejection, verify that the data entered is correct. If the problem persists, please contact our support team with the transaction ID to expedite the processing of your request.

We have a policy of full transparency. All exchange fees are already included in the displayed rate. Therefore, the amount you see is the amount you will receive. There are no additional service fees or hidden charges.

Our partners get access to customized exchange terms, reduced commissions and priority support. We also offer an affiliate program that allows you to earn money by attracting new users.

To become our partner, you need to fill out the form on the affiliate program page. After that, our manager will contact you to discuss the terms of cooperation and provide you with all the necessary materials.